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If you’re a small manufacturing company or product maker, you’ve likely felt pressures related to supply chain disruptions in recent years — whether you’ve experienced material delays, felt the pinch of increasing costs and labor shortages, or been impinged by limited warehouse space. You’re also likely hyper-aware that supply chain disruptions are unavoidable — and that you are more vulnerable to them than larger companies.


So how can Idaho’s small manufacturers and product companies prepare for and adapt to these kinds of disruptions, especially as concerns mount regarding a possible recession?



We asked three of our partners — leaders at Idaho-based companies who are product and supply chain experts — to weigh in. Here are their insights.


Gabe Bentz, CEO, Slant 3D


How can Idaho product companies/manufacturers recession-proof their businesses?


“This is the time for optimization over large amounts of innovation. Refine and perfect what you have and what you do before chasing something new.


Know what you know and control what you can control. Development of a product is sometimes based on hope. But in a recession, nobody wants anything. Unless the innovation is necessary for your survival, then I would optimize it because you know what it is and how to make it and how much money you can have moving forward. Make sure the house is built well. Make sure you have a handle on what you do and how you do it. Now’s a great time to do that because there is uncertainty about the future and you want to make as much predictable as possible.”


How does Slant 3D help these companies if they are running into recession- or inflation-related problems?


“Our fundamental offering is to eliminate the need for molds and warehousing which are large — and upfront — costs. And, because 3D printing is so flexible (and on-demand) we can produce 3,000 parts per week as opposed to 10,000 per quarter. It reduces the capital allocation needed for businesses to maintain or create new products.”


commercial 3d printing
Because 3D printing is flexible (and done on-demand), it may reduce the capital allocation your business needs to maintain or create new products.

James Wilfong, Business Development Manager, Verde Fulfillment USA


How can Idaho product companies/manufacturers recession-proof their businesses?


“While working with both Idaho product companies as well as manufacturers I see great success with companies who are providing their supply chain ample lead time to source the materials and to produce the finished goods. Far too often we see production being completed days before the products need to be on their way, or in the hands of a customer. Delays are unexpected and challenging when they occur but knowing your timelines and providing an ample lead time and buffer allows for challenges to arise and still allows for the production to be achieved and meet the dates and gates that are in place. Plan, prepare, and plan some more; a delay is bound to come up somewhere in the process, so plan for the delay.”


How does Verde Fulfillment help these companies if they are running into recession- or inflation-related problems?


“We have established partnerships with companies across every aspect of the process from product manufacturing and sourcing packaging materials to LTL and FCL transportation. These partnerships allow Verde to use our resources to find the best solutions for each brand we work with while achieving specific timelines — and being cost conscious while overcoming their recession and/or inflation-related challenges.”


three men shaking hands in warehouse
Are you providing your supply chain with ample lead time to source materials and produce finished goods?

Ryan Gray, CEO, SGW Designworks


How can Idaho product companies/manufacturers recession-proof their businesses?


“With regard to competitors: play offense. If you have the fortitude (and cash reserves) to do it, identify market space that is likely to open up. Position your business to fill the void when other companies don’t make it through the downturn. If done correctly, you can come out of the downturn with more market share than you did going into it. But it might take some bravery, and a willingness to invest when others are cutting back.

With regard to product end-users: think back to previous downturns. Consider how purchasing habits changed back then — and consider what today’s analog of that looks like, then act accordingly. This could mean prioritizing marketing dollars to increase visibility of your products that are lower price / lower margin. In some cases, it can make sense to quickly develop lower-cost versions of your products to keep buyers interested in the downturn. For products that are currently in development, consider de-featuring them to enter the market at a lower price point – or at least planning ahead so that you can quickly make this move as a downturn hits.”


How does SGW help these companies if they are running into recession- or inflation-related problems?


“By applying the thoughts above as inputs to the product design and engineering process. Products that made sense six months ago might not make sense to the market six months from now. We can help clients think through how to tweak a product to reduce cost – or how to develop multiple versions of a product at multiple price points. The intent is to maximize the chances that the product’s features and price point will still be attractive to buyers in the downturn, or in light of inflation.”



person holding laptop and credit card to make online purchase
What steps are you taking to ensure buyers remain interested in your product during a downturn?

Jared Brodd, Logistics & Inventory Management, Vessel


How can Idaho product companies/manufacturers recession-proof their businesses?


“Auditing your current supply chain processes within your business — with the intent of identifying your weaknesses — is a great place to start. Refining your processes may help you find areas for cost savings or improvement. Especially during a recession, it’s critical to understand your areas of strength and where you may need to improve to guide your focus. Investing internally to build your team to support your needs is key.”


How does Vessel help these companies if they are running into recession- or inflation-related problems?


“With the supply chain beginning to even out a bit, it’s a great time to improve your strategy to better put your product in your customer’s hands. We can help you identify strategies to assist your team when thinking through a plan to reduce costs or mitigate risks within your supply chain. Having a backup plan is crucial during a recession or times with high inflation as it gives your team the opportunity to remain cost competitive.”


A Final Note: Consider Domestic Sourcing and Multi-Sourcing


In light of continually changing economic conditions, it’s time to think about reshoring as a risk management strategy for overcoming supply chain disruptions. There’s arguably never been a better time to pursue domestic sourcing for materials and supplies.


truck driving on highway near mountains
Domestic sourcing and multi-sourcing can increase a company’s options while decreasing its risk.

There are several benefits of reshoring, including:

  1. Better reliability. Local suppliers may be less impacted by disruptions than those overseas (that may be influenced by global politics, economic uncertainties, and natural disasters).

  2. Increased trust. Building relationships is easier done in close proximity to potential partners with whom you share a common language and culture.

  3. Ethical assurance. Because the U.S. has strong intellectual property protections, working with domestic suppliers can help reduce the risk of IP theft.

Multi-sourcing is another creative way to overcome supply chain disruptions. This approach can increase a company’s options for obtaining materials, parts, and components — while decreasing its risk of shortages and backlogs.


If you’re an Idaho manufacturer or product company, how are you de-risking your supply chain? Have you successfully implemented any of the above changes? Drop us a line; we’d love to hear from you.


Additional Resources:
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How rigorously are you challenging your assumptions about your product — and about your end user? Product companies/manufacturers: if you’re not doing so, you may be making common prototyping mistakes (and not getting the most out of your R&D spend).



To help Idaho companies improve their approach to prototyping, we turned to the expert product developers at SGW Designworks. SGW is a longtime friend and partner to Vessel, and Ryan Gray, the company’s CEO, has frequently shared his expertise with us via our Supply Chain Insights video series:



During our recent conversation with SGW, Gray shared further insights related to R&D and prototyping (topics our companies will discuss during two sessions at Boise Entrepreneur Week) as well as suggestions for companies looking to build effective product development teams.


His advice? “Challenge your assumptions about how users interact with your product. Challenge the assumption that you’re representative of your market,” says Gray. “Small companies assume they understand the end user, and that can result in the wrong feature set and price point. Because of these errors, products may not succeed after launch. Prototypes are a great tool to challenge our assumptions — this is maybe the most valid reason for a prototype to exist.”


Continue reading for Vessel’s Q&A with SGW.


What are the top prototyping mistakes you see product companies make?

  1. Not thinking about the PURPOSE of a prototype before building it.

  2. Thinking of a prototype as a milestone rather than a tool.

  3. Rushing to launch without testing the product.

What is the right approach to prototyping?
  • Prototypes are tools for learning, and each version should have a purpose, and test method defined before it’s built. (There may be 20 prototypes built for any specific product, but it should always be an intentional process.)

  • Prototyping is more than a milestone, and it exists to test many things: feature sets, price points, user feedback. A disciplined approach is important to get results and have your dollars go further.

  • Rather than rushing to launch without testing, dedicate time to thinking through the product’s durability, how users interact with it, or if they care about the features you’ve baked into it. Those things matter.

What advice do you have for companies looking to build an effective product development team?

  1. Recognize that often, designers and engineers are either strong at ongoing product optimization / support (often called sustaining engineering), while others are good at development. There are exceptions, but typically any one individual won’t be strong in both of these things – they are different skill sets.

  2. Think of your development team not as just engineering, but as a team that will help define the future of your business. Foster deep interactions with marketing teams, finance teams, etc. so that the developers have a complete view of how product-centric decisions impact the broader business.

  3. Hire people with versatility: look for the specialties you need most, but fill positions with people that also have skills in adjacent areas. A team full of versatile people tends to collaborate more effectively – they are more likely to understand different points of view and be open to different approaches.

Thank you to Ryan Gray and SGW for sharing valuable expertise for Idaho manufacturers/product companies!

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When supplier disruptions threaten to delay a new product launch, where do established companies turn to when they need to source critical materials? In this success story, read about how Vessel’s strategic sourcing and procurement helped one Idaho company locate hard-to-find parts and launch its new product line ahead of time and within budget.


Background

Portsmith designs, manufactures, and distributes charging/Ethernet docks and adapters for handheld devices built by companies like Zebra Technologies, Honeywell, Motorola, and Samsung. In 2021, as supply chain disruptions continued across the globe, Portsmith identified an opportunity to quickly build and launch multi-slot charging docks for Zebra’s 9300, its flagship handheld computer used for inventory management and logistical operations in enterprise spaces such as retail stores and manufacturing facilities.

After 20 years in business, Portsmith was poised for success. The company already used a semi-modular design approach to reduce the time needed to develop new docking products like this one. This means that for most new OEM docks, only about half of the parts need to be designed specifically for the handheld. (These multi-slot charging docks would require electronics, injection-molded plastic, and sheet metal.) Portsmith also has proven, speedy paths through regulatory testing and production startup, having established good relationships with multiple contract manufacturers that provide materials for many of its products.



If Portsmith could quickly launch these new charging docks and have the product validated by users — while other manufacturers remained hamstrung by parts shortages and delivery delays — the company would be poised to get a foothold in the market. However, would widespread supply chain problems prevent Portsmith’s own suppliers from delivering the critical components at a reasonable price point and on time for the product’s launch?


All Hands on Deck

After contacting the supplier that was to manufacture several parts needed for the charging dock, Portsmith learned that lead times for both the plastic tooling and sourcing of the sheet metal would be far too long — meaning it could be 15 to 20 weeks before the company might receive its first unit. If this product was to be launched quickly, Portsmith would have to get creative.


The company decided to run a small pilot program in advance of an official product launch. Portsmith would source hard-to-get materials through speedier channels, then produce and distribute 100 to 200 units to five to ten customers, a group which would consist of major distribution partners and value-added resellers (VARs). Such a pilot would also provide an opportunity to test the market. And, although this approach would mean a greater upfront cost, it would speed up production.

The plastic parts would be easy to manufacture; Portsmith had access to a dedicated design team via its sister company, SGW Designworks, and could use 3D printed parts in place of the injected-molded parts. Sourcing the electronics would be no problem; Portsmith’s contract manufacturer agreed to speed up production and ship the necessary number of circuit boards to be programmed. However, one issue remained: where would they get the sheet metal? Would the company be able to find the material needed for 100 to 200 units — and then have it shaped and powder coated — all in time to assemble, test, and ship the units as part of the pilot run? Even Portsmith’s backup sources for the material were backlogged. With not a moment to lose, they contacted Vessel to brainstorm a potential solution.


Finding Longitude

Upon learning of Portsmith’s challenge, Vessel immediately began contacting several of its partners to inquire about available options. One partner in particular stood out: a sheet metal manufacturer in the region with a reputation for superior quality, reasonable timelines, and competitive pricing. The supplier provided a project estimate and some good news: it would be able to provide the manufactured sheet metal needed for 100-200 units in time for Portsmith’s pilot launch (and within budget).

In five weeks, the sheet metal supplier manufactured, packaged, and shipped material directly to Portsmith. Vessel served as a critical liaison between both parties throughout the process — from the initial project quote to final delivery. This required services such as design for manufacture, as well as maintaining a frequent feedback loop regarding necessary modifications to the parts and any other project updates. (Note: This supplier sourcing and management approach is Vessel's standard practice. It ensures that errors are minimized, efficiencies are maximized, and, to the extent possible given current supply chain challenges, unnecessary delays are eliminated.)

Despite a mid-project change (the geometry of a cutout in the sheet metal needed a slight alteration), the project was still completed on time and on budget. Portsmith was able to successfully launch its pilot program, getting its product in the hands of users eight weeks earlier than if they had waited for full production units. This timeline allowed customers — who liked the product and validated the design — to qualify the product for specific upcoming deals.


Staying the Course

“Portsmith is a great example of a company that is prioritizing innovation despite — and even in answer to — disruption,” says Derik Ellis, Vessel Co-founder and CEO. “They identified an opportunity to develop and launch a product that would answer an immediate need in the market, seized that opportunity, then were nimble enough to change course when their traditional sourcing channels were unable to deliver parts within a specific timeline. Portsmith is taking advantage of market variables to expand its product offering and better serve its customer base. You love to see it.”

When successful Idaho companies like Portsmith reach out to Vessel for support, it’s a win not just for a specific brand or product launch, but for Idaho manufacturing. By remaining hyper-focused on growing its network and forging strong relationships with its partners, Vessel is able to make valuable connections — connections that often provide solutions to even the most tricky supply-chain-related challenges.

“We were impressed by how quickly Vessel was able to identify a qualified shop to quote the parts,” says Ryan Gray, Portsmith Co-owner. “And they did a great job managing the process, but also in including us when decisions needed to be made.”

“Just because a client doesn’t have full capabilities and the various suppliers necessary to bring a product to market, that shouldn’t stop them in their efforts,” says Mike Sieler, Vessel’s Director of Strategic Sourcing.

“Vessel will bridge that gap by delivering the parts needed so a company can focus on the end goal — which is to create a viable business as competitively as possible, while connecting their product to their customers," Sieler continues. "Then, when the client has traction, they have the financial resources to bring in the elements necessary to grow their business — from both a production and a manufacturing standpoint — to support the sales they've discovered.”


 

Download the case study below.




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222 North 13th Street, Boise, ID 83702

Info@vesselscale.com  |   208-761-1720 

Sales and Marketing Heuristics LLC,

DBA Vessel An Idaho LLC Established 2017

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